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Welcome! How can we help?

Current Customers

For all questions about your Startec service, including billing, payment or changing a plan, call one of our friendly customer service representatives.

Phone: 877.882.1111
Fax: 877.329.2882
Email: customercare@startec.com

Hours
Monday to Saturday: 9:00 a.m.-12:00 a.m.
(midnight) ET
Saturday and Sunday: 9:00 a.m. - 6:00 p.m. ET
Holidays: 9:00 a.m. - 5:30 p.m., EST

New Customers

To find out more about or sign up for any of our services, call one of our friendly customer service representatives.

Phone: 800.342.0485
Fax: 877.329.2882
Email:  customercare@startec.com

Hours
Monday to Saturday: 9:00 a.m.-12:00 a.m. (midnight) ET
Weekends and Holidays: 9:00 a.m. - 7:30 p.m., EST
 



Service Inquiries

If you have a question or concern about your service, we'd like to hear from you. Click here for more information about how to file a service inquiry.

 

Corporate Offices Headquarters
Impact Telecom
9250 East Costilla Ave. Suite 400
Greenwood Village, CO 80112

FAX: 301.610.4301
Web Site: www.startec.com

Startec Canadian Operations
PO Box 1287
Toronto, ON M4P 3E5
Canada

Phone: 647.258.1910
FAX: 647.258.1915
Web Site: www.startec.com/ca