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Welcome! How can we help?

Current Customers

For all questions about your Startec service, including
billing, payment or changing a plan, call one of our
friendly customer service representatives.

Phone: 800.827.3374
Fax: 877.329.2882
Email: customercare@startec.com

Hours
Monday to Saturday: 9:00 a.m.-12:00 a.m.
(midnight) ET
Weekends: Closed
Holidays: 9:00 a.m. - 5:30 p.m., EST
 

Corporate Offices Headquarters
Impact Telecom
9000 E Nichols Ave., Suite 230
Englewood, CO 80112

FAX: 301.610.4301
Web Site: www.startec.com

New Customers

To find out more about or sign up for any of our services, call one of our friendly customer service representatives.

Phone: 800.342.0485
Fax:  877.329.2882
Email: customercare@startec.com

Hours
Monday to Friday - 9:00 a.m.- 8:00 p.m. EST 
Saturday & Holidays - 9:00 a.m. – 6:00 p.m. EST
Sunday - Closed
 

Startec Canadian Operations/Impact Telecom
First Canadian Place
100 King St. W. Suite 5700
Toronto, ON, M5X 1C7
Canada

Phone: 647.258.1910
FAX: 647.258.1915
Web Site: www.startec.com/ca