Contact Us

Current Customers For all questions about your Startec service, including billing, payment or changing a plan, call one of our friendly customer service representatives. Phone: 877.882.1111 Fax: 877.329.2882 Email: CustomerCare@startec.com Hours of Operation Monday–Friday: 9:00 a.m.–12:00 a.m. (midnight) ET Saturday and Sunday 9:00 a.m.-6:00 p.m. ET Holidays: 9:00 a.m.–5:30 p.m., ET	New Customers To find out more about or sign up for any of our services, call one of our friendly customer service representatives. Phone: 800.342.0485 Fax: 877.329.2882 Email: CustomerCare@startec.com Hours of Operation Monday–Friday: 9:00 a.m.–12:00 a.m. (midnight) ET Weekends and Holidays: 9:00 a.m.-7:30 p.m. ET
Service Inquiries If you have a question or concern about your service, we'd like to hear from you. Click here for more information about how to file a service inquiry.
Corporate Offices Headquarters Startec Global Communications 7361 Calhoun Place, Suite 520 Rockville, MD 20855 U.S.A. FAX: 301.610.4301 Web Site: www.startec.com Driving Directions: Washington Dulles Int. Airport (IAD) Baltimore-Washington Int. Airport (BWI) Ronald Reagan Washington National Airport (DCA)	Startec Canadian Operations PO Box 1287 Toronto, ON M4P 3E5 Canada Phone: 647.258.1910 FAX: 647.258.1915 Web Site: www.startec.com/CA/EN/
Agent Relations Email: agent@startec.com