Contact Us

Welcome! How can we help you?

Current Customers

For all questions about your Startec service, including billing, payment or changing a plan, call one of our friendly customer service representatives.

Phone: 800.827.3374
Fax: 877.329.2882
Email: CustomerCare@startec.com

Hours of Operation
Monday–Friday:
     9:00 a.m.–12:00 a.m. (midnight) EST
Weekends:
     Closed
Holidays:
     9:00 a.m.–5:30 p.m., EST 

New Customers

To find out more about or sign up for any of our services, call one of our friendly customer service representatives.

Phone: 800.342.0485
Fax: 877.329.2882
Email: sales@startec.com

Hours of Operation
Monday–Friday:
     9:00 a.m.–12:00 a.m. (midnight) EST
Weekends and Holidays:
     9:00 a.m.-7:30 p.m. EST

Customer Service Feedback Form

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Telephone Number*  
Startec Account Number  
Comment or Question*